Privacy Policy

1. Introduction
At incredibleleisure.com, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.

2. Information We Collect
We may collect and process:

  • Personal details (name, address, contact information)
  • Payment and transaction data
  • Browsing behavior and website usage statistics
  • Communication preferences and customer service interactions

3. How We Use Your Information
Your data helps us to:

  • Process orders and manage your account
  • Improve our products and services
  • Personalize your shopping experience
  • Prevent fraud and enhance security
  • Comply with legal obligations

4. Legal Basis for Processing
We process your data based on:

  • Contractual necessity (order fulfillment)
  • Legitimate business interests
  • Legal compliance
  • Your consent (where required)

5. Data Sharing
We may share information with:

  • Payment processors
  • Delivery services
  • Fraud prevention agencies
  • Legal authorities when required

6. International Transfers
Some service providers may process data outside the UK/EEA. We ensure appropriate safeguards are in place.

7. Data Retention
We keep your information only as long as necessary for:

  • Order processing and customer service
  • Legal and accounting requirements
  • Business analysis (anonymized where possible)

8. Your Rights
You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Restrict data use
  • Data portability
  • Withdraw consent

9. Cookies and Tracking
We use cookies to:

  • Enable core website functionality
  • Analyze site usage
  • Personalize content
    You can manage cookie preferences in your browser settings.

10. Security Measures
We implement appropriate technical and organizational security measures including:

  • Encryption technologies
  • Secure payment processing
  • Restricted access controls

11. Children’s Privacy
We do not knowingly collect data from children under 16 without parental consent.

12. Policy Changes
We may update this policy periodically. Significant changes will be notified on our website.

13. Contact Us
For privacy-related inquiries, please use the contact options available on our website.

14. Complaints
If you have concerns about our data handling, you may contact the relevant data protection authority.